The Membership Services Coordinator is one of the frontline ambassadors of the Omicron Delta Kappa Society and serves as the organization’s “first responder” by responding to member and circle officer inquiries. This position works with the more than 300 circles located on college campuses around the country in assisting them with arranging initiation and chartering ceremonies. The Membership Services Coordinator is a full-time staff member and is based at the O∆K National Headquarters in Lexington, Va. The position reports to the Associate Executive Director for Business and Membership Services, serves on the Membership Services team, and supports the External Relations team as necessary.
General Administration (20%)
- Serve as first-responder to circle and member inquiries about all resources provided by the National Headquarters by answering the phone, managing the general email account, and greeting visitors.
- Reviews and processes mail and deliveries as well as maintains postage scale and meters outgoing mail.
- Support the biennial convention and drive-in workshops by managing the registration process.
Circle Operations and Membership Services (25%)
- Coordinate production of certificates and shipping of pins, certificates, and other materials to circles including new member materials; order certificates and insignia items as necessary.
- Distribute membership recruitment brochures to circles upon request.
- Acknowledge all membership orders, follow-up on missing data, and work with Financial Services Coordinator to prepare accounts receivables as needed.
- Update address changes in database.
- Distribute new member email on a monthly basis.
- Prepares and distributes circle anniversary congratulations letters and certificates.
- Prepares letters to college and university presidents expressing appreciation of faculty officer service from the National President and Executive Director.
- Assist with the coordination of the circle recognition awards program.
Data Management (25%)
- Support the Membership Services team by maintaining an accurate list of circle officers in Excel and Raiser’s Edge, updating individual circle webpages accordingly, and creating new circle pages upon chartering along with updating the online circle installation list.
- Manage the input of new member information in a timely and accurate manner; confirm GPA's and classification when necessary.
- Coordinate the social media activities including Facebook, Twitter, Tumblr, and Instagram under the guidance of the Director of Communications and Programs.
Financial Services (10%)
- Provide back-up to the Financial Services Coordinator on processing membership payments through InfusionSoft as well as general purchase and payment processing through QuickBooks.
- Assist with the collection of affiliation fees from circles.
Board Operations and Volunteer Engagement (10%)
- Schedule meetings of the Society Board of Directors, National Advisory Council, Student Advisory Board, and Foundation Board of Trustees, as well as board committees, using WebEx.
- Organize Dropbox folders on behalf all staff and volunteers and manage Dropbox@odk.org account.
- Support the Associate Executive Director for External Relations by providing clerical support to the Scholarship Review and Selection committee including solicitation of applications, scheduling meetings, organizing online folders, arranging scoring, and responding to committee inquiries.
- Support the Associate Executive Director for Business and Membership Services by providing clerical support to the National Awards Committee including scheduling solicitation of applications, organizing online folders, arranging review, and responding to committee inquiries.
- Assist the Executive Director and the Society Board of Directors with ordering award hardware for all honorees.
Perform other duties that advance the vision and mission of Omicron Delta Kappa as requested.
- High school diploma required; bachelor’s degree preferred. Familiarity with honor societies and higher education is a plus.
- Proficient in Windows and Microsoft Office.
- Must possess strong written and verbal communication skills.
- Demonstrate a “team player” attitude with the ability to handle a multitude of challenges.
- Ability to motivate and inspire others by possessing an outgoing and innovative personality.
- Strong customer service skills.
- The ability to maintain a valid driver’s license and personal automobile insurance.
- Please note that a complete background check, including drug testing, will be conducted.
The salary range for the O∆K Membership Services Coordinator is $24,000 - $26,000 a year (commensurate based on education and experience) plus full benefits including life, dental, and health insurance and retirement contributions. Personnel at Omicron Delta Kappa’s national headquarters have free parking and access to recreation and library facilities at Washington and Lee University.
Submit a cover letter, resume or vitae and three references to Dr. Tara S. Singer, Executive Director, via email@example.com by July 31, 2016.
To inspire service to our community, OΔK hosts a National Day of Service each year. In 2016, OΔK’s National Day of Service will be held Thursday, April 14.
There are three ways your Circle can get involved and give back:
- Volunteer individually or as a group with an established nonprofit
- Plan and execute a small-scale service project that members of your Circle can complete together
- Plan and execute a campus-wide service project that is open to participants who are not members of OΔK
Learn more about ways your circle can support OΔK’s National Day of Service.
My how time flies when you’re having fun! Since becoming National President, I’ve communicated through this blog . Through these messages, I’ve shared exciting new developments for O∆K – the appointment of a new Executive Director, a historic centennial celebration, and record growth in new members. I’ve also reported on fundraising for the O∆K Foundation, growth in new circles, a completely revamped website, improvements in our magazine (The Circle) and email communications strategies, and our first-ever regional drive-in meetings.
And that's only a partial list!
Since 2012, we’ve also taken on serious challenges – raised the membership fee for new members for the first time since 2008, thoughtfully revised the Society’s initiation ritual, and proactively addressed critically important issues surrounding diversity and inclusion among our members and on our campuses.
And we’ve planned for the future.
By adopting a comprehensive long-range plan, O∆K is well positioned to achieve amazing things in the years ahead. By focusing on our members – while on campus but equally as important after they graduate – O∆K will continue to play a critical role in honoring and developing leadership for a lifetime.
As I write this, we are preparing to welcome members and friends to Grand Rapids, Mich. for this summer’s Biennial Convention and Leadership Conference. The convention’s organizers have assembled an impressive program of speakers, interesting workshop sessions, and leadership development opportunities for attendees.
At our convention, I’ll report on our Society’s progress since our last biennial meeting including 16,872 new members, 20 new circles, $511,784 fundraising dollars (including more than $121,000 from circle-specific campaigns), and the development of new online leadership and career resources: the O∆K Leadership Matters website and the O∆K Career Center.
I’ve been fortunate to serve alongside some of the most talented and committed national volunteers on the Society Board of Directors, the National Advisory Council, and the Foundation Board of Trustees. Thanks to their leadership and that of Executive Director Tara Singer and the national headquarters staff, O∆K is an organization on the move.
Thank you for your support during these past four years. It’s been among my greatest honors to serve Omicron Delta Kappa as National President. I remain committed to serving O∆K in whatever way I can for years to come.
Glenn Hilburn, who served Omicron Delta Kappa as its National President, from 1978-84 and again from 1985-86, passed away earlier this week at the age of 86. During his tenure, the O∆K Foundation was established, our first executive director was selected, and membership continued to grow. Glenn was devoted to the Baylor University Circle, and a circle-specific scholarship fund has already been established in his name. A tribute to his service is included in the inscription of the O∆K monument at Baylor . The Dallas Baptist University Circle is known as the Glenn Hilburn Circle of Omicron Delta Kappa because of the influence Glenn had on the founding members of that circle.
Dr. Hilburn would occasionally call the office to offer historical background information and share stories. He was incredibly helpful to Mike Nichols in preparing The Laurel Crowned Circle: Omicron Delta Kappa and 100 Years of Leadership. It was such a joy to have him here with us for the 2014 Biennial Convention and Centennial Celebration.
It was such a joy to have him here in Lexington for the 2014 Biennial Convention and Centennial Celebration. I have a special memory of him talking with Coach Mike London and the two of them discussing mutual friends from the world of intercollegiate athletics.
His official obituary is posted here. We join the Baylor and Waco families in sending our sympathies to his sons, Kelly and Jeff, and their families.